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AAA Author Aaron Solomon AdidaHassan Ambran Abu Bakar Andrew Chia Berry Good Billi Lim Dato Dr Azizon Othman Dr Ervina Alfan Dr Farhah Syakirah Dr Farizah Hairi Dr Kaseh Abu Bakar Dr Nik Rosmawati Nik Husain Dr Radhiana Hassan Dr Sharifah Syahirah Dr Ts Norsaidatul Akmar Mazelan Dr W Mohd Nazaruddin DR YKK Dr Zalina Samadi Edward B. N HappySri Sam Ir Nurul Huda binti Mat Nor Jean Perera Lee Chin Yee Nafsiah Mohamed Ng Kim Poh Peter Sage Prof Dr Jayati Roy Prof Dr Siti Aisha Hassan Rehan Sidik S. Nahanthiran Sajni Dharamdass Sam Leong Siti Khadzimah Sallip Susithra Karan Taj Rijal Muhamad Romli Ts Dr Mazidah Rejab Wan Shekha
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Mastering Service Quality and Customer Recovery

Product Code EA3638
Product Name: Mastering Service Quality and Customer Recovery
Category: AAA Author
Star Rating: Not Available
Printable: NO
Original Price: RM 40.00
After Discount: RM 20.00
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Mastering Service Quality and Customer Recovery

This eBook, Service Quality, Failure and Effective Recovery, is written to support university students and anyone interested in understanding service quality, especially those working in or studying the service industry


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